Privacy Policy

Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

Welcome to Halabeds.com, a platform owned and operated by Mestiri Group. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the information of users who access or use our website, services, or platforms (collectively, the "Services").

By using Halabeds.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you:

• Register or create a B2B account
• Make a booking or reservation
• Contact our support or sales teams
• Subscribe to newsletters or marketing emails
• Browse or interact with our website or mobile applications

Personal information may include:

• Name, job title, and company name
• Contact information (email address, phone number)
• Billing or payment information
• Booking history and preferences
• Passport or ID details (if required for booking)

Technical information may include:

• IP address
• Browser and device type
• Operating system
• Usage patterns (cookies, logs, analytics)

2. How We Use Your Information

• Process bookings and manage accounts
• Communicate booking confirmations and updates
• Provide customer support
• Improve the functionality and security of our platform
• Send relevant promotional or service-related emails (you may opt out anytime)
• Comply with legal, financial, or regulatory obligations

3. Data Sharing and Disclosure

We may share your data with:

• Travel service providers (e.g., hotels, payment gateways, visa facilitators) solely for fulfilling bookings or related services
• Third-party vendors assisting us with platform hosting, security, analytics, or marketing
• Regulatory or legal authorities, where disclosure is required under applicable laws

We never sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content. You may modify your browser settings to disable cookies, though this may impact some site functionality.

5. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. All transactions are processed using secure encryption methods. We limit access to personal data to only those employees and partners who need it to provide services.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, or accounting requirements.

7. Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your account or data
• Opt-out of marketing communications
• Withdraw consent where previously provided

8. International Data Transfers

As a Dubai-based platform with global partners, your information may be transferred and processed outside your home country. We ensure appropriate safeguards are in place to protect such data transfers.

9. Third-Party Links

Our website may include links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised "Last Updated" date. Your continued use of Halabeds.com after changes signifies your acceptance of the updated policy.

11. Contact Us

If you have questions, requests, or concerns related to your privacy or this policy, please reach out:

Halabeds.com – Mestiri Group
Email: contact@halabeds.com
Phone (UAE): +971 52 934 0949
Phone (Tunisia): +216 25 713 108
Address: Dubai, United Arab Emirates